Refund policy

For hygienic reasons, we do not accept returns or exchanges. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

If you have any questions or concerns, please contact us at anne@birchstreetstudio.shop.